Refund Policy Page

Our refund and returns policy lasts 24 hours or before the course is accessed. If 24 hours have passed since your purchase, we can’t offer you a full refund or exchange. Accessing any part of the course content, downloading materials, or completing a certain percentage of the course often voids the refund eligibility. Refunds are often subject to deductions for administrative fees, and processing can take 7-10 business days. 

Common conditions for refunds

• Pre-access:We offer a refund if requested before the course is activated or accessed.
• Exceptional circumstances:Refunds may be considered for exceptional situations, such as technical issues on the provider’s side that prevent course access, but this is at the company’s discretion.
• Completion of a portion of the course:Some programs, allow a refund if you complete a significant portion of the course (e.g., one month) and still see no benefit, provided you meet all assignment and participation requirements. 

Common reasons for no refund

• Course access:Once you have accessed, started, or completed any part of the course, you are generally not eligible for a refund.
• Content consumption:Policies may state a maximum percentage of content you can access before becoming ineligible for a refund, for example, 30% of the content for some self-paced courses.
• Self-paced courses:For courses where you have immediate access to all materials upon purchase, refunds are typically not given as the product is immediately available to you. 

Important to know

• Administrative fees:A refund, if granted, may be subject to a deduction for administrative or processing fees.
• Refund processing time:If a refund is approved, it can take from 7 to 10 business days to be processed and appear in your account.
• Check the specific policy:Always review the refund policy of the specific online course provider before purchasing, as terms vary significantly.